customer Archives - Thanx Media https://www.thethanxmedia.com/tag/customer/ Delivering the right mix of technology and services Mon, 01 Jul 2019 15:37:23 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 https://www.thethanxmedia.com/wp-content/uploads/2017/03/cropped-x-logo-square-32x32.png customer Archives - Thanx Media https://www.thethanxmedia.com/tag/customer/ 32 32 Customer Analytics Part III: Using & Managing Your Data, A Checklist https://www.thethanxmedia.com/customer-analytics-part-iii-using-managing-data-checklist/ https://www.thethanxmedia.com/customer-analytics-part-iii-using-managing-data-checklist/#respond Tue, 07 Nov 2017 15:55:03 +0000 http://txmedia.wpengine.com/?p=1822 Today we continue our Customer Analytics discussion with a quick checklist for your customer data analysis. Three Steps to Customer Data Analysis 1.  Identify the Key Performance Indicators (KPIs) that you will track and make sure you are capturing the relevant data. This step is a combination of the knowledge from Parts I and II […]

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]]> https://www.thethanxmedia.com/customer-analytics-part-iii-using-managing-data-checklist/feed/ 0 Elements of E-Commerce | Customer Loyalty Programs https://www.thethanxmedia.com/elements-e-commerce-customer-loyalty-programs/ https://www.thethanxmedia.com/elements-e-commerce-customer-loyalty-programs/#respond Wed, 18 Oct 2017 16:23:06 +0000 http://txmedia.wpengine.com/?p=1814 Welcome to Thanx Media’s “Elements of E-Commerce” blog series. Follow along as we wade through the nuts and bolts of e-commerce technologies that you need to know. Today’s Element is customer loyalty programs; they help you keep customers using your products and services. Customer loyalty is important: existing customers spend about 67% more than new […]

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]]> https://www.thethanxmedia.com/elements-e-commerce-customer-loyalty-programs/feed/ 0 5 Tips to Find and Win the Micro-Moments https://www.thethanxmedia.com/5-tips-to-find-and-win-the-micro-moments/ https://www.thethanxmedia.com/5-tips-to-find-and-win-the-micro-moments/#respond Mon, 03 Jul 2017 23:42:00 +0000 http://txmedia.wpengine.com/?p=1702 Micro-moments are critical touch-points in today’s customer journey—they are the moments when a consumer with a smart phone thinks: I need to go somewhere, I need to get something, I need to know the answer to this question right now. Every time someone picks up their phone, there is an opportunity for your company to […]

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