journey map Archives - Thanx Media https://www.thethanxmedia.com/tag/journey-map/ Delivering the right mix of technology and services Thu, 21 Dec 2017 21:02:32 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 https://www.thethanxmedia.com/wp-content/uploads/2017/03/cropped-x-logo-square-32x32.png journey map Archives - Thanx Media https://www.thethanxmedia.com/tag/journey-map/ 32 32 Customer Analytics Part IV: Journey Mapping https://www.thethanxmedia.com/customer-analytics-part-iv-journey-mapping/ https://www.thethanxmedia.com/customer-analytics-part-iv-journey-mapping/#respond Fri, 10 Nov 2017 16:03:00 +0000 http://txmedia.wpengine.com/?p=1823 Now that you’ve learned where to look for customer data, thought about how to put that data in context, and ensured that your data is set up for comparison and visualization, let’s explore an actionable analysis of all that data—the customer journey map. What is a Customer Journey Map? A customer journey map plots the […]

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